FREQUENTLY ASKED QUESTIONS 

Business website designer in Nottingham Best website designer in Nottingham  eCommerce website designer Nottingham

 Our Affordable eCommerce websites are designed to make both the setup and running of your online shop as easy and simple as possible.

Creating Powerful Websites That Builds Your Brand's Credibility

WEBSITY LIMITED IS A TRUSTED WEBSITE & GRAPHIC DESIGNING AGENCY IN NOTTINGHAM

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Frequently asked questions

Web Design Questions

How much do you charge for a website?


Our Business LiTE website starts from £399–. However, it really depends on what kind of website you need. We recently wrote a full guide on how much it costs for a website to give you an idea of the different options available.




Why are you so expensive?


The process we use to build your website takes a certain amount of time and a lot of planning and research. We build your website from scratch, which means you get a unique design tailored around your business. Buying a website from us should not just simply be seen as a business expense as your website is a sales tool that should earn you money.




Why are you so cheap?


Yep. We’ve also been asked that question too. We spend a lot of time researching, planning the user’s journey through your site and then finally with the design and build. We’re typically cheaper than larger agencies because… We work remotely which means you don’t pay for the water cooler or beanbag chairs We’re a small team who take on a limited amount of clients each year. You won’t be talking to account managers, you’ll talk directly to the owner, a.k.a Jordaine. This saves on staff costs. We have currently reduced the price of our Business LiTE Website to assist small and medium-sized business to get their business online. We understand that the coronavirus pandemic as made things a bit harder than usual, so we are trying to help in every way we can.




How long does it take to build a website?


It takes approximately 4-10 weeks to build a website from start to finish, providing we have all the information from you. Our full web design process is broken down here. Generally speaking, the website will only take a long time if we are still waiting for text and images from yourself.




How do we communicate throughout the website build?


Before we begin working together, we’ll usually have an initial chat on the phone or via Skype to discuss the project. Once we get started, most of the communication will take place over email. This makes the process a lot easier as we’ll have all of the information saved and can come back to it later.




What will you need from me?


It really depends on what type of website you want. We’ll be able to discuss this on our discovery call before we start working together. Depending on which package we agree on we could need… Images of you and your team Images of your workplace Content for the website e.g. text, PDFs etc Product image and description Any Videos you would like adding to the website Login details to your existing website Some of this might already be on the existing website, in which case it can be transferred over to the new site.




What if I don’t like the website?


You’re in luck. We offer a risk-free guarantee. Before we build your new website, we’ll design a mockup of your homepage. We’ll design a layout in Photoshop first, that way you’ll get to see our initial designs within approximately ten days. This is your opportunity to give us feedback and if you really don’t like it, you don’t have to move forward.




Do you offer a payment schedule?


Yes, we split the payment into two. The first 50% is usually taken once you have seen the mockup of your homepage and you’re happy to move forward. The following 50% is taken 30 days after this.




Can I make the final payment when the site is ready to go live?


No. In the past, we have found that projects can take a lot longer than expected to complete. We might be waiting for information from you and this can delay the process. Sometimes these delays can take months. This is why we always invoice 30 days after the original payment. At this point, we’ll be well on our way with your new website and you’ll be able to see the progress.




Who hosts the website?


If we build your website, we will generally manage the hosting for you so you don’t need to do anything. We use the same hosting company for our own website and for ALL our clients. Each website is managed individually to avoid any security issues. Every website we build has unlimited bandwidth, 20GB of disk space, 2GB Ram and 99.9% uptime. We’ve used the same company for 5 years and we don’t plan on changing this anytime soon.




What if I don’t want to manage the website at all. Can you do it all for me?


Yes, we can arrange a maintenance package to suit your needs. This can range from 1hr per month to 10 hours per month and we can discuss a package that’s right for you.




Can I update the website myself once it’s been built?


Yes, you can make changes yourself without knowing how to code.




I want to have an email signup form on my website? How can we do this?


When we design your website, we’ll build in all the features you want, including an email sign-up form. As we design all our websites from scratch, we’ll make sure it fits in with your website style and branding. What you will need is an email marketing platform such as Aweber, Mailchimp or Convert Kit. As you’re collecting customer’s private data it’s best to invest in a secure and reliable third-party service, such as these. We can set this up for you, however, these services do charge as well. For example, Aweber charges approximately $25.00 per month.




How many pages do I get with my website?


You can have an unlimited amount of pages on your website. Each website package as it limited page number, however, you are able to increase at an extra cost. We will usually include 3 primary pages i.e. A homepage, a contact page an inner page e.g. your about page. You can then use whichever layout you want for each new page you want to add.




Will you write the text for me?


It depends on the package you choose. We are happy to write the text for your website if you would like. We have a copywriter in house who will create the content for your website so you don’t have to




How can you write the text for my website without knowing what I know?


We will ask you a series of questions before we begin, then we will research your market and suggest a series of pages for your website. We’ll learn as much as we need to know to create compelling words that inspire people to get in touch.




How do you build my website?


We design your website from scratch using a number of tools. We use photoshop for the first stage of the design and then move it onto the website using Wix designing platform. For a full breakdown of our entire web design process, click here.




I don’t want to use Wix Web Platform can I choose another?


No. We only use Wix to build websites. We have used other platforms in the past but not anymore. Wix is a platform that’s easily accessible for our clients to update themselves, it’s search engine friendly and it’s easy to integrate with third-party companies.




I already have a website, how easy is it to change it?


If you already have a website. That’s great. This means we can build your new website whilst your other website is still live. Once we are ready to go live and you are happy with the new site we can then swap the old site for the new one. It can take as little as 20 minutes for the new website to be visible. This means you’ll barely even notice a dip in your traffic numbers.




Will my website be mobile friendly?


Yes. Your website will be fully responsive and will look great on all devices. We don’t charge extra for this. It comes as standard.




How long will it take to get to the first page of Google?


It depends. There’s no clear answer to this question as search engines change their requirements all the time. However, we have had clients get to the first page for their main keywords within 2 days of launching and we’ve had websites take 2–3 months for Google to show them on the first page. However, there is no guarantee you will ever get to the first page of Google for your main keywords, some of your competitors might have huge marketing budgets or have been there for years. For more info about ranking on the first page of Google, read our blog post here.




Do I actually need a website?


No. If you have more customers than you can handle and don’t want anymore then you might not need a website. However, if you want to expand the business, get more enquiries or become the go-to person in your space then you should have a website.




My new business idea will be huge, maybe the next Facebook. Can you help?


No. Websites like Facebook, Amazon and Twitter are not like standard websites. They require hundreds or thousands of hours of work just to get the website launched. Not to mention that you’ll need a team of developers on hand 24 hours a day to keep the website running smoothly.




Will you buy stock images for me?


Yes. We will purchase the images for your website. We use stock image websites such as Depositphotos, Shutterstock and 123rf to buy professional images so that you don’t have to pay a photographer.





Hosting & Domain Questions

Do I need hosting?


Yes. Hosting is like renting space on the internet. You’ll need to buy hosting otherwise people won’t be able to access your website.




How much does hosting cost?


Hosting usually costs less than £100 per year. It can cost a lot more depending on your requirements. Hosting prices usually increase the more website visitors you have.




Who hosts the website?


If we build your website, we will usually host it for you and you don’t need to do anything. We pay the hosting fee for the first year and we’ll send you an invoice once a year thereafter. Alternatively, you can host the website elsewhere and manage it yourself. It’s completely up to you.




Will you buy the domain for me?





Who will own the domain?


You will own the domain. We will register the domain in your name and address and it belongs to you. This means you have ultimate control over it.





SEO Questions

Do you do SEO for my website when you build it?


It depends on which package you choose. SEO is usually an ongoing commitment and will require continuous work. However, we do offer a package that will start you off on the right foot. The Business Plus website plan includes basic on-page SEO for 10 pages. This means we’ll perform keyword research and optimise it for search engines.




How do I know if the SEO is working?


We track your rankings using our reliable software. We get updates every day and we’ll be able to see what’s working and what isn’t. We’ll send you a monthly report so you can see your traffic numbers and rankings.





General Questions

Do you work with everyone?


No. We only work with business owners whom we can TRULY help. We’re not the type of company who work with anyone and everyone just to make money. We need to be confident that we are the right fit for one another. This is why we have a free discovery session at the start of the process.




Do you only serve customers in Nottingham?


Most of our clients are not based in Nottingham. Although our HQ is, we serve clients and business owners all over the UK and we also have many international customers including USA, Canada, Caribbean and even South Africa. The type of business we run means we can work with any business anywhere in the world.




Will you meet with me face to face?


No. All of our client meetings are done over Skype or via the phone. It’s rare that we NEED to meet people face to face. Technology allows us to do so much in a small space of time so we don’t believe face to face meetings are necessary. We are always happy to meet you in person if you really need us to but we’ll arrange a consultation price for travel and possible accommodation depending on the distance.




Do you set up my Facebook, twitter page etc?


Of course. Social media is a part of the web design process. Along with the setup we also offer social media management packages. If you’d like us to do this for you, we can arrange a package that suits you.





We would be happy to discuss your needs

For all general inquiries call 

0115 874 1158

07514177889

info@websity.co.uk

Or fill in our contact form:

Nottingham,

United Kingdom 

Nottingham, United Kingdom 

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